The Softening and Balancing Lotion serves as a gentle but effective toning treatment. It offers a potent calming effect that reduces the skins irritation alongside exceptional softening properties. The result is skin that is smoother, softer, more supple, and beautifully prepared for further treatment. It also helps to remove any traces of makeup residues left behind by your cleanser for a perfected, clarified complexion.To use: Apply mornings and/or evenings. Soak a cotton pad before smoothing across the cleansed face, neck, and dcollet.